How can I help?

Email management

Does your inbox overwhelm you? Do you miss vital emails because you receive 100s each day that you don’t have the time to see the important ones? I can help you organise your inbox and make sure that those important emails are never missed.


I have experience in project management, some of which required extensive research of different subjects. I can help you with research projects, presenting them in an easy-to-read format, saving you time and effort.

Document Production

I can create PowerPoint presentations, Word documents, Excel spreadsheets…whatever you need creating, I can do it!

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What my clients say


Charlotte is efficient and accurate with the work she does. And a pleasure to work with.

Falguni Desai, Action Coach

You can totally count on Charlotte! She’s efficient, friendly and gets the job done. What a big relief that you can leave things in her more than capable hands. She saved the day at a big event I was running and with headache-inducing administrative organisational tasks. I can’t recommend her highly enough.

Thea Anderson, Bold Soul Coaching

I would like to thank Charlotte for the very efficient and professional way in which she took my instructions and delivered a fantastic PowerPoint presentation. Specifically, I was very impressed with her ability to create something so clear and comprehensive with only a brief set of notes and in a short period of time.

I would recommend her without hesitation to anyone looking for excellent administrative support in their business.

Priya Sejpal, Geldberg Solicitors Gelberg Solicitors

Charlotte really saved the day when she swooped in to manage our two-day live event with hundreds of guests. She was professional, warm and organised in ways I had never thought possible by a human! Thank you so much Charlotte – we couldn’t have made it happen without you!

Cat Neligan, Wildfire Women

Charlotte is by far and away the most fantastic virtual personal assistant I have ever employed. She never hesitates to solve problems creatively; her writing skills are fantastic, and I can trust that if I ask her to write an email or a sales page for me, it will come out sounding polished and need very minor stylistic edits, if any. For me, that’s a huge element to my business, which I’m incredibly thankful I can have her help with.

She is responsible, not just with money management, but with time management. She sends me organised flow charts of the work she does for me so we can see what is the best use of her time and what is not. She is incredibly thorough and does not let anything slip through the cracks, whether it be an email or something even I had forgotten about. I cannot say enough about her. She is fantastic in every way, and I strongly encourage anyone needing assistance in their business to work with Charlotte.

Sara Intonato, SaraYoga

Charlotte is a rare find of brilliance – her incredible VA skills, attention to detail, logical mind and proactive loveliness make her an incredible addition to my team. I can’t recommend her highly enough as a powerhouse wing-woman!

Jo Gifford

Don’t you just HATE admin?

Wouldn’t it be great to find someone who can help you deal with all your admin tasks right now?

Even better, how about someone who can identify other ways in which to make your life so much easier going forward?

As a bonus, what would you say to getting your evenings and weekends back?


  • Email management
  • Appointment scheduling
  • Social media updates
  • Document production
  • Proofreading


About me

I run my own business and trade under the brand of SmartPA – a group of around 200 virtual assistants in the UK, US, Spain and South Africa.  I source my own clients and do the work myself – it’s really important for me to provide the ‘personal’ part of the PA role rather than just being an account manager.  I am also as authentic as possible with clients, so chemistry and fit are both so important to me, for both mine and my clients’ benefit.  The good thing about SmartPA is that there are alternative VAs if I’m not the right person for you!

I am looking for clients who are female entrepreneurs who run online businesses – all of my current client-base fit this niche and I absolutely love it and believe that I can add so much value in this sector.

If this is you and you’d like to have a chat, get in touch!